Shipping Policy

At Lovea Jewels, we value our customers and strive to deliver your orders quickly and securely. Please review our shipping policy below:

Processing Time

• All orders are processed within 1–3 business days (excluding weekends and holidays).

• You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Rates & Delivery Times

• Shipping costs are calculated at checkout based on your location and order total.

• Estimated delivery times:

  • Domestic (Canada/USA): 5–10 business days

  • International: 10–20 business days (delivery time may vary depending on customs).

Free Shipping

• • Canada & United States: Free standard shipping is available on all orders over $75.

  • International Orders: Free standard shipping is available on all orders over $150.

  • Orders below the free shipping threshold will have shipping costs calculated at checkout based on your location.

Order Tracking

• Once your order has been shipped, you will receive an email with a tracking number to monitor your delivery.

Customs, Duties & Taxes

• Lovea Jewels is not responsible for any customs fees, duties, or taxes applied to your order. These charges are the responsibility of the customer.

Delays

• We are not responsible for shipping delays caused by courier services, weather conditions, or customs processing.

• Please ensure your shipping address is entered correctly to avoid delays or returned packages.

Lost or Damaged Packages

• If your package is lost or damaged during transit, please contact us immediately at loveajewels95@gmail.com . We will work with the courier to resolve the issue.